Plans, billing and custom domains

Limits, trials, what happens when you downgrade, and connecting your own domain.

Trial

30 days at Growth limits, no card. Saving your branding, then downloading a QR code or copying a company link for a real client with a Google link (in either order) counts as activation. Activation does not move the clock: you have the full 30 days from signup to get a real client live before deciding.

Limits and gates

White-label is on both plans: no “Powered by Starboard” anywhere your clients or their customers can see.

Limits apply when you create things. If you downgrade above a limit, nothing is deleted; you just cannot add more until you are under it.

When a trial or subscription ends

The dashboard becomes read-only (billing stays reachable). Public review pages, the widget and report links keep working for 7 days. After that, the review page shows a plain link to the client's Google reviews — a scanned card never dead-ends.

Custom domains

Open Custom domain, enter a hostname you control such as reviews.youragency.com, and create the CNAME record shown. Press Check now once DNS has propagated. Your yourname.starboard.app subdomain always keeps working, so printed cards survive the change, and an existing domain is never switched off by a plan change.

Once the CNAME resolves we confirm it and provision the certificate; you will see the status change to active on the same page. Use a subdomain, not the apex of your main website.

Payments

Cards and invoices are handled by Stripe. Change plan, update the card or cancel from the billing page.