Reputation report
Prepared by Northwind Digital · updates live · 9/19/2026
Page opens
161
Ratings
100
Average
4.5
Went to Google/FB
39 (39%)
Private feedback
3
Last 30 days.
Technician leaderboard
| Technician | Ratingsself-reported | Average | To Google/FB | Feedback |
|---|---|---|---|---|
| 1Marcus Hill | 16 | 4.9 | 8 | 0 |
| 2Elena Novak | 15 | 4.7 | 7 | 0 |
| 3Company link | 13 | 4.2 | 7 | 1 |
| 4Rosa Delgado | 19 | 4.3 | 6 | 0 |
| 5Nate Fischer | 16 | 4.3 | 6 | 1 |
| 6Owen Wright | 12 | 4.3 | 3 | 0 |
| 7Derek Lang | 9 | 4.4 | 2 | 1 |
Ratings, last 30 days
Private feedback to act on
- served by Nate Fischer3 h agonew
Tech left muddy footprints down the hallway and the thermostat still reads three degrees off. I nearly posted this on Google but I'd rather you fix it first.
Call back: (555) 014-2231
- served by Derek Lang13 h agonew
Waited from 8 to 1 and nobody called to say he was running late. The repair itself was fine, the communication was not. Was ready to leave a one-star review, giving you a chance instead.
Call back: [email protected]
- company link11 d agonew
Job was done properly but the quote changed on the day without much explanation.
- served by Derek LangAug 16read
The vent cover was put back crooked and there's a rattle now that wasn't there before.
Call back: 555-090-1177
Approved testimonials
“Our go-to now. Every technician they've sent has been professional and kind.”
Olive G. · served by Nate Fischer
“Clear explanation, quick fix, fair price. That's all I wanted and that's what I got.”
Noah B. · served by Rosa Delgado
“Came out on a Sunday and didn't charge a fortune for it. Genuinely grateful.”
Maya F. · served by Owen Wright
“Polite, careful with the floors, and the invoice matched the quote to the dollar.”
Leo D. · served by Rosa Delgado
“The tech spotted a loose fitting the last company missed. Saved us a real headache.”
Kim N. · served by Marcus Hill
“Walked me through the options and prices before touching anything. Refreshing.”
Jules W.
“Booked in the morning, fixed by lunchtime. Left the place cleaner than he found it.”
Ivan P. · served by Elena Novak
“Fast, tidy and honest about what actually needed replacing. Will call again.”
Hana K. · served by Elena Novak
“Second time we've used them. Same great service, no upsell, just fixed the problem.”
Greg H.
“Showed up on time, explained everything, and the house was cool again before dinner.”
Farah A. · served by Derek Lang
“Friendly, efficient and clearly knew the system inside out.”
Erin S. · served by Owen Wright
“Fixed a problem two other companies couldn't diagnose. Worth every cent.”
Devin M. · served by Owen Wright
QR codes
Company linkno technicianstarboard.rakislabs.com/demo/site/r/mcu3kw2
Derek Langstarboard.rakislabs.com/demo/site/r/udk8g74
Elena Novakstarboard.rakislabs.com/demo/site/r/rx2r6x8
Marcus Hillstarboard.rakislabs.com/demo/site/r/h6cng4p
Nate Fischerstarboard.rakislabs.com/demo/site/r/8v4zh7r
Owen Wrightstarboard.rakislabs.com/demo/site/r/nend2ba
Rosa Delgadostarboard.rakislabs.com/demo/site/r/kab94qg
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