Reputation report
Prepared by Northwind Digital · updates live · 9/19/2026
Page opens
179
Ratings
114
Average
4.5
Went to Google/FB
47 (41%)
Private feedback
4
Last 30 days.
Technician leaderboard
| Technician | Ratingsself-reported | Average | To Google/FB | Feedback |
|---|---|---|---|---|
| 1Company link | 20 | 4.2 | 14 | 1 |
| 2Jordan Reyes | 31 | 4.7 | 12 | 0 |
| 3Chris Nakamura | 21 | 4.0 | 9 | 2 |
| 4Priya Shah | 15 | 4.7 | 6 | 0 |
| 5Tom Becker | 27 | 4.6 | 6 | 1 |
Ratings, last 30 days
Private feedback to act on
- served by Chris Nakamura5 d agonew
Tech left muddy footprints down the hallway and the thermostat still reads three degrees off. I nearly posted this on Google but I'd rather you fix it first.
Call back: (555) 014-2231
- served by Tom Becker13 d agonew
Waited from 8 to 1 and nobody called to say he was running late. The repair itself was fine, the communication was not. Was ready to leave a one-star review, giving you a chance instead.
Call back: [email protected]
- served by Chris Nakamura18 d agoread
Job was done properly but the quote changed on the day without much explanation.
- company linkAug 20read
The vent cover was put back crooked and there's a rattle now that wasn't there before.
Call back: 555-090-1177
- served by Jordan ReyesAug 15read
Good work, but he parked across my neighbour's driveway for two hours.
Approved testimonials
“Came out on a Sunday and didn't charge a fortune for it. Genuinely grateful.”
Maya F. · served by Priya Shah
“Polite, careful with the floors, and the invoice matched the quote to the dollar.”
Leo D. · served by Jordan Reyes
“The tech spotted a loose fitting the last company missed. Saved us a real headache.”
Kim N. · served by Priya Shah
“Walked me through the options and prices before touching anything. Refreshing.”
Jules W. · served by Jordan Reyes
“Booked in the morning, fixed by lunchtime. Left the place cleaner than he found it.”
Ivan P. · served by Chris Nakamura
“Fast, tidy and honest about what actually needed replacing. Will call again.”
Hana K.
“Second time we've used them. Same great service, no upsell, just fixed the problem.”
Greg H. · served by Chris Nakamura
“Showed up on time, explained everything, and the house was cool again before dinner.”
Farah A. · served by Jordan Reyes
“Friendly, efficient and clearly knew the system inside out.”
Erin S. · served by Tom Becker
“Fixed a problem two other companies couldn't diagnose. Worth every cent.”
Devin M.
“No mess, no fuss, no surprises on the bill. Recommended to both my neighbours.”
Carmen L. · served by Chris Nakamura
“Arrived in the window they promised and texted when they were ten minutes out.”
Ben T. · served by Priya Shah
QR codes
Company linkno technicianstarboard.rakislabs.com/demo/site/r/mpafy3c
Chris Nakamurastarboard.rakislabs.com/demo/site/r/4psykng
Jordan Reyesstarboard.rakislabs.com/demo/site/r/7mwqsdt
Priya Shahstarboard.rakislabs.com/demo/site/r/vrkhe5j
Tom Beckerstarboard.rakislabs.com/demo/site/r/2menqvy
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