Reputation report
Prepared by Northwind Digital · updates live · 9/19/2026
Page opens
268
Ratings
154
Average
4.6
Went to Google/FB
70 (45%)
Private feedback
3
Last 30 days.
Technician leaderboard
| Technician | Ratingsself-reported | Average | To Google/FB | Feedback |
|---|---|---|---|---|
| 1Mike Torres | 50 | 4.8 | 28 | 0 |
| 2Luis Ortega | 26 | 4.7 | 11 | 0 |
| 3Company link | 24 | 4.3 | 11 | 1 |
| 4Ava Chen | 18 | 4.1 | 8 | 2 |
| 5Dana Whitfield | 21 | 5.0 | 6 | 0 |
| 6Sam Patel | 15 | 4.7 | 6 | 0 |
Ratings, last 30 days
Private feedback to act on
- company link3 d agonew
Tech left muddy footprints down the hallway and the thermostat still reads three degrees off. I nearly posted this on Google but I'd rather you fix it first.
Call back: (555) 014-2231
- served by Ava Chen4 d agonew
Waited from 8 to 1 and nobody called to say he was running late. The repair itself was fine, the communication was not. Was ready to leave a one-star review, giving you a chance instead.
Call back: [email protected]
- served by Ava Chen16 d agoread
Job was done properly but the quote changed on the day without much explanation.
- served by Ava ChenAug 10read
The vent cover was put back crooked and there's a rattle now that wasn't there before.
Call back: 555-090-1177
Approved testimonials
“Polite, careful with the floors, and the invoice matched the quote to the dollar.”
Leo D. · served by Luis Ortega
“The tech spotted a loose fitting the last company missed. Saved us a real headache.”
Kim N. · served by Luis Ortega
“Walked me through the options and prices before touching anything. Refreshing.”
Jules W. · served by Mike Torres
“Booked in the morning, fixed by lunchtime. Left the place cleaner than he found it.”
Ivan P. · served by Luis Ortega
“Fast, tidy and honest about what actually needed replacing. Will call again.”
Hana K. · served by Dana Whitfield
“Second time we've used them. Same great service, no upsell, just fixed the problem.”
Greg H. · served by Luis Ortega
“Showed up on time, explained everything, and the house was cool again before dinner.”
Farah A. · served by Dana Whitfield
“Friendly, efficient and clearly knew the system inside out.”
Erin S. · served by Mike Torres
“Fixed a problem two other companies couldn't diagnose. Worth every cent.”
Devin M. · served by Luis Ortega
“No mess, no fuss, no surprises on the bill. Recommended to both my neighbours.”
Carmen L. · served by Luis Ortega
“Arrived in the window they promised and texted when they were ten minutes out.”
Ben T. · served by Dana Whitfield
“Took the time to show me the worn part so I understood why it needed replacing.”
Alicia R. · served by Sam Patel
QR codes
Company linkno technicianstarboard.rakislabs.com/demo/site/r/fzevneh
Ava Chenstarboard.rakislabs.com/demo/site/r/ke4bc2x
Dana Whitfieldstarboard.rakislabs.com/demo/site/r/g27uhay
Luis Ortegastarboard.rakislabs.com/demo/site/r/8fb7bxf
Mike Torresstarboard.rakislabs.com/demo/site/r/ks3bgw9
Sam Patelstarboard.rakislabs.com/demo/site/r/gr86mjd
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